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Quality

Basketball, Rugby, Football and Ted Lasso: Lessons from Sport for Safety in Healthcare

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More than 25 years after the modern “quality movement” took off, healthcare is still not as safe as we want it to be. Checklists, protocols and investigations have helped, but improvement has slowed while care has become more complex. Medical teams work in settings where conditions often shift rapidly, the margin for error is slim, …

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Rethinking Patient-Reported Outcomes in the Age of Generative AI

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Patient-reported outcomes (PROs) capture how people experience illness, treatment and day-to-day health. As artificial intelligence (AI) evolves, generative AI tools offer new ways of gathering and interpreting this information. A recent paper (Boyer et al, npj Digital Medicine. 2025) highlights both the limitations of current approaches and the possible contribution of AI. These ideas are …

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The IQ of AI

1 Comment / Artificial Intelligence, Quality, Technology / By

Read an edited and updated (March 18, 2024) version of this article here, on  Insight Health Solutions – https://www.insight.co.za Do Google Gemini’s claims match their ambitious aims? Measuring human intelligence (“IQ”) is challenging, even controversial. As we enter the age of artificial intelligence (AI), in healthcare and everything else, how will we measure the “IQ …

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